F.A.Q.

Here are some common questions about shutterbox.

How it works?
1. Get your props
A set up props are always ready on our props table. Prop Kits are included on all package.
2. Enter photo booth area and strike a pose!
Choosing B&W or colored photo will be made on this part. Once ready, hit that start button or ask our onsite technicians to do it for you.
4. Repeat 3 or more times
Depending on the layout design, your will repeat the photo taking 3 or more times, making different pose on each.
4. Take your photos
Print outs will be ready in less than a minute.
Operation
How long does each session last?
Each session will last between 45-60 seconds from the moment you enter the booth.
How many photos can be printed in an hour?
We can print from 50-60 photos per hour depending on the flow of the guest using the machine.
Who will operate the machine?
Depending on the hire option you chose, you may operate the machine by yourselves or by our technicians/ company representatives.
How many photos will be printed in every session?
With each session a single 4R (4” x 6”) or double (2” x 6”) photo strips will be printed.
How many photos can my guests & I take?
Every rental package comes with unlimited photo sessions. That means you can take as many photos to your heart’s content. With each session a single 4R print or double photo strips will be printed.
What size are the printed photos?
Photo prints are either 4R (4” x 6”) in size or photo strips (2” x 6”).
Booking
How do I place my order?
You may fill up the online ordering form or email us at: info@shutterboxhk.com for your event details. We’ll then reply you via email for the date availability.
Do I need to make a deposit?
All hires are subject to a HKD500 holding deposit, in order to secure the services of the company. The client has 48 hours to pay the 50% deposit in order to fully secure the requested date/s, after the Online Booking form / e-mail confirmation has been submitted.  After this time, the date will be open for general sale. The remaining 50% balance can be paid at a later date up to the event date.
What are the accepted payment methods ?
Bank deposit, wire transfer, Paypal (credit cards), and cash.

Set up &
Preparation

How much space is required to operate the photo booth?
A floor space of 8’ x 8’ is ideal, though we’ve worked in both smaller and larger spaces.The Photo booth is more then 6′ tall so we need about 7′ headroom. Recommended spacing between the Photo booth are your photo taking experience is approximately 1 meter (~40inches), The more space, the better, as larger groups can fit into each photo!
Are there any other requirements?
One standard 13 amp outlet is needed to power the photo booth & a table for the props.
How long does it take to setup & dismantle the Photo Booth?
Set up as well as dismantle takes about 45mins.
Can children use the photo booth?
Sure! Children actually tend to have the most fun and get the most creative with our prop box! Let us know in advance so we can bring a step up box to ensure that the children are properly positioned for their photos!
Cancellation
Can I cancel my booking?
Any cancelled order is subject to the following cancellation charges Within 30 days of scheduled hire date there will be no refund Outside of 30 days of scheduled hire date, the deposit will be forfeited.

Got more questions?

Email us! We'll be more than glad to answer your questions

+852 3464 0704

71B Ground Floor

BLK 13 City Garden Shopping Centre 233 Electric Road, North Point HK

info@shutterboxhk.com

Get In Touch

We are working at the very heart Hong Kong Island 3 minutes walk from the Fortress Hill MTR station